Our Service Solutions

The installation of a pool or spa is a significant investment in your home, health, and lifestyle. To keep your hot tub, swim spa or swimming pool operating at peak condition 24/7, routine maintenance is extremely important. Whether you are new to the world of maintenance or your schedule just doesn’t have the wiggle room for routine cleaning, our team can help. Give our service department a call or complete our service form below to get in touch with a member of our service team. We can send a technician to your home to inspect your pool or spa, test the water and treat as needed – with the goal of creating a safe and enjoyable environment for you and your loved ones.

Why Trust Us?

J-400 collection hot tub filters

Our team of spa service professionals has many combined years of experience. We have worked with countless brands, from industry leaders to up and comers and everything in between.

Nobody knows your spa quite like you do. We will work with you to understand the problem you are facing, taking all the information into consideration as we inspect the system and perform the required maintenance.

j-300 collection hot tub underwater jets

Spa Services We Offer

At Crystalview Pool, Spa & Patio, we offer a range of trusted maintenance and repair solutions.

Service

We will perform a full inspection of your pool or spa, checking for problem areas and servicing the system as needed.

Maintenance

Our service technicians will test, balance, and treat the water in your hot tub, swim spa or pool, ensuring a safe and enjoyable water experience.

Repair

Is your pool or spa not operating properly? Our team will perform an inspection, order parts and complete the repair in a timely manner.

Troubleshooting

From time to time, a maintenance issue or repair isn’t so cut and dry. We will troubleshoot the issue until we find a resolution.

Troubleshooting Your Spa

In some instances, the issue at hand isn’t so easy to diagnose. Our team is prepared to give your spa a full inspection and troubleshoot the issue until we get to the root of the problem. We will always keep you in the loop through open and honest communication.

Hot Tub Repairs

With years of experience in hot tub maintenance and warranty-covered repairs, our team is more than qualified to complete the necessary repairs. We can inspect your spa to find the issue, order the hot tub parts from a trusted source, and then complete the repair in a quick and efficient manner.

Swim Spa Repairs

With help from our team of service technicians, you can depend on your swim spa to provide you with an exceptional experience – every time. We can provide a variety of urgent and preventative repairs to keep your swim spa running effectively.

Common Service and Repair Problems

With years of experience in spa service and repair, our technicians have truly seen it all. Some issues, more than others. If you’re experiencing any of the service and repair problems below, know that you are not alone and that our experts are more than capable of combating the issue and bringing your hot tub back to life.

j-300 collection hot tub underwater jets
Cloudy Water

Cloudy water is often a result of an imbalance of chemicals or a clogged filter. Our team will test and treat the water, then clean the filter.

J-400 collection hot tub under water filter
Cold Water

Is your hot tub anything but hot? This could be related to an issue with the heating or circulation system.

j-200 hot tub filter
Still Water

Often a result of an issue with clogged jets or the circulation system, not only is still water not enjoyable, but it also creates the perfect breeding ground for bacteria.

J-400 collection hot tub control panel
Error Codes

Is your hot tub throwing an error code? Our team can review the code, inspect the spa and rectify the issue for you – no problem.

Swimming Pool Services

We offer a variety of swimming pool service solutions to help keep your pool in tip-top shape. Our services include but are not limited to:

Repair Rates

 A Charge of $10 – $20 for shop supplies is added to all service calls Cost
Regular Call Out Fee – Includes First Hour 1 Person $129
2 Person $249
Senior Tech Call Out Fee – Includes First Hour 1 Person $159
2 Person $309
After First Hour – Regular Tech 1 Person Per Hour $109
2 Person Per Hour $199
After First Hour – Senior Tech 1 Person Per Hour $129
2 Person Per Hour $249
In Shop 1 Person Per Hour $99
Cleaning Call Out Fee – Includes First Hour 1 Person Per Hour $100
After First Hour – Cleaning Fee 1 Person Per Hour $90
Travel Time Starting at Per Hour $75
Spa Cover Delivery Lower Mainland $45
Spa Cover Delivery & Disposal Lower Mainland $75
EMERGENCY RATES 2 X Equivalent Rate

Maintenance Services Rates

Spa Pool Both
1x per month n/a Call for current rates Call for current rates
Every 2 weeks per month n/a Call for current rates Call for current rates
Weekly per month Call for current rates Call for current rates Call for current rates
Chem. Checks Call for current rates Call for current rates Call for current rates
NOTE: Chemicals and Repairs not included
Maintenance Services Provided
  • vacuum pool
  • clean tiles
  • brush pool when necessary
  • skim water surface
  • clean skimmer and pump baskets
  • backwash filter
  • test chemical levels
  • maintain correct chemical levels
  • record activities on the maintenance log

Request Service

Fill out the form to send us a message and one of our experts will get back to you shortly.

Your privacy is 100% guaranteed. Your information will not be shared. By submitting the form, I consent to receive electronic communications from Crystalview Pool Spa & Patio.