Our Service Solutions
The installation of a pool or spa is a significant investment in your home, health, and lifestyle. To keep your hot tub, swim spa or swimming pool operating at peak condition 24/7, routine maintenance is extremely important. Whether you are new to the world of maintenance or your schedule just doesn’t have the wiggle room for routine cleaning, our team can help. Give our service department a call or complete our service form below to get in touch with a member of our service team. We can send a technician to your home to inspect your pool or spa, test the water and treat as needed – with the goal of creating a safe and enjoyable environment for you and your loved ones.
Why Trust Us?
Our team of spa service professionals has many combined years of experience. We have worked with countless brands, from industry leaders to up and comers and everything in between.
Nobody knows your spa quite like you do. We will work with you to understand the problem you are facing, taking all the information into consideration as we inspect the system and perform the required maintenance.
Spa Services We Offer
At Crystalview Pool, Spa & Patio, we offer a range of trusted maintenance and repair solutions.
Service
We will perform a full inspection of your pool or spa, checking for problem areas and servicing the system as needed.
Maintenance
Our service technicians will test, balance, and treat the water in your hot tub, swim spa or pool, ensuring a safe and enjoyable water experience.
Repair
Is your pool or spa not operating properly? Our team will perform an inspection, order parts and complete the repair in a timely manner.
Troubleshooting
From time to time, a maintenance issue or repair isn’t so cut and dry. We will troubleshoot the issue until we find a resolution.
Troubleshooting Your Spa
In some instances, the issue at hand isn’t so easy to diagnose. Our team is prepared to give your spa a full inspection and troubleshoot the issue until we get to the root of the problem. We will always keep you in the loop through open and honest communication.
Hot Tub Repairs
With years of experience in hot tub maintenance and warranty-covered repairs, our team is more than qualified to complete the necessary repairs. We can inspect your spa to find the issue, order the hot tub parts from a trusted source, and then complete the repair in a quick and efficient manner.
Swim Spa Repairs
With help from our team of service technicians, you can depend on your swim spa to provide you with an exceptional experience – every time. We can provide a variety of urgent and preventative repairs to keep your swim spa running effectively.
Common Service and Repair Problems
With years of experience in spa service and repair, our technicians have truly seen it all. Some issues, more than others. If you’re experiencing any of the service and repair problems below, know that you are not alone and that our experts are more than capable of combating the issue and bringing your hot tub back to life.
Cloudy Water
Cloudy water is often a result of an imbalance of chemicals or a clogged filter. Our team will test and treat the water, then clean the filter.
Cold Water
Is your hot tub anything but hot? This could be related to an issue with the heating or circulation system.
Still Water
Often a result of an issue with clogged jets or the circulation system, not only is still water not enjoyable, but it also creates the perfect breeding ground for bacteria.
Error Codes
Is your hot tub throwing an error code? Our team can review the code, inspect the spa and rectify the issue for you – no problem.
Swimming Pool Services
We offer a variety of swimming pool service solutions to help keep your pool in tip-top shape. Our services include but are not limited to:
- Vacuuming & Brushing
- Inspections
- Tile Cleaning
- Water Surface Skimming
- Clean Skimmer & Pump Baskets
- Backwash Filter
- Test & Balance Chemical Levels
- Logging All Maintenance Activities
Repair Rates
| A Charge of $10 – $20 for shop supplies is added to all service calls | Cost | |
|---|---|---|
| Senior Tech Call Out Fee – Includes First Hour | 1 Person | $164 |
| 2 Person | $309 | |
| After First Hour – Senior Tech | 1 Person Per Hour | $134 |
| 2 Person Per Hour | $254 | |
| In Shop | 1 Person Per Hour | $99 |
| Cleaning Call Out Fee – Includes First Hour | 1 Person Per Hour | $105 |
| After First Hour – Cleaning Fee | 1 Person Per Hour | $90 |
| Travel Time | Starting at Per Hour | $75 |
| EMERGENCY RATES | 2 X Equivalent Rate | |
Maintenance Services Rates
| Spa | Pool | Both | |
|---|---|---|---|
| 1x per month | n/a | Call for current rates | Call for current rates |
| Every 2 weeks per month | n/a | Call for current rates | Call for current rates |
| Weekly per month | Call for current rates | Call for current rates | Call for current rates |
| Chem. Checks | Call for current rates | Call for current rates | Call for current rates |
Maintenance Services Provided
- vacuum pool
- clean tiles
- brush pool when necessary
- skim water surface
- clean skimmer and pump baskets
- backwash filter
- test chemical levels
- maintain correct chemical levels
- record activities on the maintenance log
Request Service
Fill out the form to send us a message and one of our experts will get back to you shortly.