Customer Reviews

We are committed to providing an exceptional shopping experience at Crystalview Pool, Spa & Patio. From the moment you walk through our front door, you will be greeted with a smile and treated with respect, kindness, and professionalism. Our experts in Vancouver are here to help you every step of the way, from researching our products and finding the best one for your lifestyle, to maintenance and aftercare services that help you enjoy for years to come. Take a look at some of the things that our past and existing customers had to say about us.

new Jacuzzi hot tub

Just purchased a new Jacuzzi hot tub from Crystalview and overall it's been a great experience so far. I found Jim and his team to be very friendly and responsive throughout the whole process, from the initial order to delivery. They are not the "pushy" salesmen type that a competitor dealer seemed to be, which I appreciate! The delivery was delayed a bit, but with the whole COVID situation that is to be expected I guess. Pricing was lower than a competitor dealer. Would recommend Crystalview to friends in the market for a hot tub.

Crystalview has been exceptional

Jim and his team at Crystalview helped my wife and I find the perfect hot tub for the rooftop deck of our home. Jim was very helpful at every turn advising on all aspects of the order and delivery process. The service provided by Crystalview has been exceptional. We highly recommend them to anyone else in the market for a hot tub or swim spa!

everything was top notch

We bought a Sundance spa and they provided great service. From delivery and installation to coming out and showing us how to set it up everything was top notch. Very helpful in answering questions afterwards as well. They sent a serviceman out to check on the spa when I had a question about the jet flow and provided detailed advice on getting the right chemical mix by testing the water.

everything was coordinated

Great selection of swim spas! Jim came to our house and walked us through all our options; everything was coordinated - general contractor, electrical, delivery and installation. They really care about their customers!

We are now loyal customers

Such a great team! We absolutely love our hot tub (purchased in August 2020) and received such superlative service. This company really gets what customer service means and we appreciate it. We are now loyal customers. Thank you.

exemplary experiences

We've bought furniture, a Sundance spa and a Napoleon BBQ from this place. All have been exemplary experiences. The staff is always courteous and generous with their time to help with anything we need. My go-to place for all things backyard;)

HydroPool Swim Spa

Thanks Jim! Crystal View pools were excellent when helping us with our HydroPool Swim Spa. Jim knew exactly what we needed and everything was already in stock. Great job.

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